Main content

Milk Deliveries, Tenants with Pets, Care Home Valuables

More complaints about the milk delivery company, Milk & More.
Finding a pet-friendly landlord.
Is taking valuable items into a care home a risk worth taking?

From tomorrow, doorstep deliveries will stop for any Milk & More customer who can't sign up for an internet account. The company has decided to become an online-only business, despite the fact a significant proportion of its customers relied on its milk and grocery deliveries precisely because they're not online. Now the company is being accused of potentially breaking equality laws by discriminating against some of those customers. Milk & More say they don't accept they're in breach of the Equality Act and that online-only ordering is used widely by many other businesses. Our reporter, Jon Douglas, has the latest.

Since the pandemic, more than three million UK households have taken on new pets. Yet according to the National Office of Animal Health, only three percent of UK landlords advertise pet friendly properties. We hear from a tenant who owns a dog and has struggled to find a property. We also speak to David Bowles, Head of Public Affairs at the RSPCA and Meera Chindooroy, Deputy Policy Director at the National Residential Landlords Association.

The easing of restrictions on people visiting care homes means that some families are now able to touch and hug their elderly relatives for the first time in a year.
Along with the pain of separation felt during the pandemic, the ban on face-to-face visits has made it really hard for people to keep track of their relatives possessions and report any items that might have gone missing. We speak to Helen Wildbore, director of the Relatives and Residents Association. Martin Green is Chief Executive of Care England.

Presenter: Peter White
Producer: Tara Holmes

Available now

39 minutes

Chapters

  • Milk & More

    • Milk & More

      From tomorrow, doorstep deliveries will stop for any Milk & More customer not online

      Duration: 10:02

  • Password security

    • Password security

      Gift card scams have risen in recent weeks as scammers hack email addresses

      Duration: 05:45

  • Tenants & pets

    • Tenants & pets

      More people are buying pets than ever but only 3% of rental properties are pet friendly

      Duration: 08:11

  • Travel safety costs

    • Travel safety costs

      Are the safety rules in place to protect travellers going to bump up the cost of holidays?

      Duration: 04:34

  • Care home theft

    • Care home theft

      Families have not been able to keep an eye on relative's personal belongings in care homes

      Duration: 09:09

Broadcast

  • Fri 23 Apr 2021 12:18

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.