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Today, a look at the ups and downs of flying, including the so-called ‘direct’ flights that stopped off en route, the passengers who arrived at the terminal to find that their flight didn’t actually exist, and the airline that won’t let you board until you pay back your refund from a previous cancellation. In the Rip Off Britain travel clinic, our experts hear from the couple wrongly denied boarding, and travel guru Simon Calder gives us his rocking guide to Gibraltar.