Too much choice?
During the pandemic, many supermarkets reduced choice on the shelves in order to maintain supplies of popular products. Now, choice is back, but do we really need it?
If you've ever felt bamboozled by the sheer range of biscuits at your local supermarket or in a quandary over which pair of headphones to buy from the plethora on offer, then you're not alone.
Studies suggest that consumers can struggle to make decisions when there is too much choice. So how much choice should businesses offer their customers? And how can retailers help us navigate the dizzying array of products out there?
Evan Davis brings together a perfectly chosen group of experts to discuss.
GUESTS
Dr. Paul Marsden, Consumer Pscyhologist, Business School, London College of Fashion , University of Arts London
Laurence Mitchell, Buying Director, Electricals and Home Technology, John Lewis Partnership
Donna Smith, Managing Director, Thursday Cottage Ltd.
and
Paul Stainton, Retail Consultant, IPLC
PRODUCTION TEAM
Producer: Julie Ball
Researcher: Marianna Brain
Editor: China Collins
Sound: Rod Farquhar and Neil Churchill
Production Co-ordinators: Sophie Hill and Siobhan Reed
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- Thu 26 Jan 2023 20:30大象传媒 Radio 4
- Mon 30 Jan 2023 11:30大象传媒 Radio 4
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The Bottom Line
The definitive business podcast from the 大象传媒. Hosted by Evan Davis.