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Gloria Hunniford, Julia Somerville and Angela Rippon investigate an airport meet-and-greet company that ran up thousands of pounds of fines driving a man’s car through central London, leaving him with the bill.

And – all change! The last-minute switch of hotels that left holidaymakers' dreams dashed. Simon Calder is on hand with his own inimitable guide to your holiday rights. Also, the Rip Off Britain advice clinic tackles travel insurance and helps one family owed a flight refund that has not been forthcoming.