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Customer service meltdown

Episode 23 of 40

The customer service meltdown at one of Britain鈥檚 most trusted brands and how it鈥檚 caused chaos for thousands of people.

The customer service meltdown that鈥檚 caused chaos for thousands at one of Britain鈥檚 most well known companies 鈥� Julia, Angela and Gloria investigate. Also, if you鈥檝e been a victim of fraud, how changes in banking rules could transform your chances of getting your money back. And the brand new homes that are now practically worthless, with residents left fighting for their futures.

43 minutes

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Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Julia Somerville
Presenter Angela Rippon
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Sherry Knight

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