Lost in Translation
Public service interpreting provides a lifeline for people who don't speak English but campaigners claim it is failing society's most vulnerable people - with tragic consequences.
When people who don't speak English, including refugees arriving in the UK after fleeing war, they are entitled to receive the support of interpreters when dealing with public sector organisations.
The service provides a lifeline for some of society's most vulnerable people to help them navigate places like hospitals, social services and courts.
But reporter Matthew Hill hears allegations the service is seriously failing those who need it most - with tragic consequences.
Data obtained exclusively by File on 4 has revealed over the past five years at least 80 babies have died or suffered serious brain injuries in NHS maternity units in England, where interpreting and communication problems due to language difficulties, were a contributing factor.
The programme also hears from an alleged victim of serious sexual abuse who says she was unable to give police an accurate account of her ordeal because the interpreter was so poor.
Campaigners claim huge disparities in the levels of qualifications required in public service organisations and poor rates of pay have caused an exodus of qualified interpreters, which they claim is putting some of society's most vulnerable people at risk of harm.
Reporter: Matthew Hill
Producers: Ben Robinson and Surya Elango
Technical Producer: Richard Hannaford
Production Coordinators: Tim Fernley and Jordan King
Editor: Carl Johnston
Last on
Public service interpreting service accused of failing people who don't speak English.
Broadcasts
- Tue 21 Nov 2023 20:00大象传媒 Radio 4
- Sun 26 Nov 2023 17:00大象传媒 Radio 4
Download this programme
Subscribe to this programme or download individual episodes.
Podcast
-
File on 4 Investigates
File on 4 Investigates: News-making original journalism.