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David v Goliath

Episode 27 of 40

How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill, all thanks to a condition in the small print.

The team comes to the aid of customers who feel they are fighting a David and Goliath battle, including one single mum landed with an £86,000 repair bill after a burst pipe devastated her new home and her insurer refused to pay out.

Also, the broadband firms who failed to make switching simple – leaving some customers running out of patience. In the advice clinic, the team helps one woman forced to cook Christmas dinner on a camping stove when two brand new cookers broke down.

1 month left to watch

43 minutes

Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Julia Somerville
Presenter Angela Rippon
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Lizz Martin

Broadcasts