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When Julia Wandelt posted on social media that she believed she was Madeleine McCann, she became a lightning rod for online anger. In the first of a new series exploring extraordinary cases of online hate and the possibility of forgiveness, Marianna Spring, the ´óÏó´«Ã½'s Disinformation and social media correspondent, speaks to Julia about her motives and regrets.

Listen to more episodes of Why Do You Hate Me on ´óÏó´«Ã½ Sounds or wherever you get your podcasts. For this series, Marianna Spring (one of the most trolled ´óÏó´«Ã½ journalists) dives into her inbox and investigates a different extraordinary case of online hate to find out. She meets the people at the heart of these conflicts, and in some cases brings them together, to see if understanding - even forgiveness - is ever possible. Subscribe to ´óÏó´«Ã½ Sounds to hear the episodes first.

And watch the episodes on ´óÏó´«Ã½ iPlayer too.

If you have been affected by some of the issues raised in this programme, please visit bbc.co.uk/actionline.

Host: Marianna Spring
Series Producer: Emma Close
Producer: Ben Carter

Editor: Sam Bonham
Commissioning editor: Rhian Roberts
Sound Engineer: Tom Brignell
Production co-ordinator: Rosie Strawbridge

Archive credits: Peteski Productions distributed through CBS Media Ventures.