Rip Off Britain Series 16 Episodes Available now
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![](https://ichef.bbci.co.uk/images/ic/320x180/p0j0wmdn.jpg)
My holiday coach crash nightmare
15/45 The big-name holiday company coach crash that left passengers battered and bruised.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0j0wll9.jpg)
£89,000 down... and my bank won’t listen
14/45 If you’re scammed, will you get your money back from your new-style bank?
![](https://ichef.bbci.co.uk/images/ic/320x180/p0j0wkxg.jpg)
Help, I don’t owe the debt you’re chasing me for
13/45 Call off the dogs! The debt collectors pursuing innocent customers.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0j0whh7.jpg)
‘Lose a stone in a week’ – the pamphlet peddling porkies
12/45 The pamphlet peddling pills with weight-loss claims that don’t stack up.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0j0wg92.jpg)
I became a money mule by mistake
11/45 The young social media investors unwittingly tricked into becoming money mules.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0hz2r4j.jpg)
Help, they’ve hacked my holiday hotel
10/45 The hacked hotel emails that could cost you your holiday.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0hz2mp1.jpg)
Cut off from my landline
9/45 Could the biggest change to landlines in generations leave you without a phone?
![](https://ichef.bbci.co.uk/images/ic/320x180/p0hz2m2d.jpg)
The phone, the thief and the worthless insurance
8/45 How one tech giant’s phone theft cover has a killer exclusion.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0hz2l5l.jpg)
Help – my home’s infested with beetles
7/45 We meet a couple with soaked plaster and a beetle infestation in their new-build home.
![](https://ichef.bbci.co.uk/images/ic/320x180/p0hz2k2q.jpg)
Energy Special
6/45 Gloria Hunniford, Angela Rippon and Julia Somerville challenge the energy industry.