大象传媒

Natasha came to the JVS consumer clinic on Friday. She芒聙聶s living in Peru and booked flights for her and her three young children to come to the UK. But when she got to the airport, they weren芒聙聶t on the system, and couldn芒聙聶t travel until the next day! The company has been quick to respond. Find out on today's show whether they are prepared to make up for their error!

JVS also speaks to Patricia. Whilst she was using her expensive hair straighteners on her sister芒聙聶s hair, they snapped in half! Patricia says she hasn芒聙聶t dropped them, nor does she have manly, strong hands! So what芒聙聶s happened? Tim芒聙聶s heard back from the manufacturer.