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Customer service

Ted Robbins is taking on the subject of customer service. What constitutes good customer service? Do our high street shops treat us with respect - or derision?

Ted Robbins is taking on the subject of customer service. What constitutes good customer service? Do our high street shops treat us with respect - or derision? Share your experiences of good and bad examples of customer care. And what would be in your top three list of requirements for good customer service?

2 hours

Last on

Mon 14 Feb 2011 09:00

Broadcast

  • Mon 14 Feb 2011 09:00