大象传媒

When Jamie Merrett had his life support machine switched off by an agency nurse who didn't know what she was doing, his family hoped that lessons would be learnt. But two years on, a nurse from the very same agency is facing questions about her ability to look after highly dependent patients. Award-winning health corresponent Matthew Hill investigates why, once again, one of Britain's biggest nursing agencies is being told to improve its recruitment and training procedures.