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Leap year proposal tips and complaining with confidence

Are you too shy or polite to complain if thing's don't turn out how you expect? Rob has tips on how to complain assertively. Plus advice on the traditional leap year proposal window for women!

It's a leap year, which traditionally means women can propose to their man! So if you're thinking of popping the question, tune in for some tips!

Are you too shy or polite to complain when things don't turn out how you expected? Rob will also be speaking to a customer service expert about how to complain with confidence.

Plus a chat with actor Will Mellor about the second series of his sitcom White Van Man.

3 hours

Broadcast

  • Thu 23 Feb 2012 13:00