大象传媒

A Leicester woman says she's been left more than a thousand pounds out of pocket, after being overcharged for 16 months by her energy provider. Lucinda Auton had an official meter reading by Scottish Power back in June 2013, after which her direct debit was drastically revised - up from 拢46 a month to 拢153! Several months later, Lucinda, who is partially sighted herself, called on her father to help as she was sliding further and further into debt. Lucinda told Jim it's taken a huge toll on her in terms of stress and also financially: