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Easing The Stresses Of Being A Customer

How companies can change to make life easier for both employees and customers. A look at the heartbeat economy, the growing stresses and strains of buying goods, eating and travelling in the modern world. The programme's presenter Peter Day comes up with a wish-list of things providers can do.

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22 minutes

大象传媒 World Service Archive

This programme was restored as part of the World Service archive project

Advice For Entrepreneurs

What is the one piece of advice successful global entrepreneurs would offer?

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