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Wheelchair user Doreen Graham, 85, hasn’t left her flat in Lambeth, South West London, because the housing association that owns the block she lives in hasn’t provided a ramp to allow her to navigate steps.

Her daughter Laura Graham who lives with her mum describes the steps at the entrance to the building as ‘their very own Everest’.

After 5 live Investigates made contact with Metropolitan Housing Association they have vowed to make the case a priority.

This clip was originally taken from 5 live Investigates on Sunday, November 13, 2016.