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The woman who hand-writes letters to strangers in their darkest moments

Jodi Ann Bickley writes letters to strangers all over the world. So far, she鈥檚 sent 4,000. Having struggled with mental health problems, Jodi Ann set up One Million Lovely Letters to help others - as well as herself. People going through a tough time - like Emma, from Shropshire, and Joy from Essex - can request a hand-written letter reminding them of how special and how loved they are.

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3 minutes

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