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TSB Boss Paul Pester has told 5 live that the ongoing online and mobile banking chaos has been "unacceptable."

Speaking to 5 live Breakfast's Sean Farrington, he said: "It's unacceptable that only 50% of our customers could get through to the website. When TSB is through this issue - we are on our knees, we will come back fighting."

This clip is originally from 5 live Breakfast on Thursday 26 April 2018.