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How to be a better manager

Managers are rarely loved, but it's a difficult job. One person who knows this well is Alison Green. She is a workplace-advice columnist and has just written a book, 'Ask a Manager: How to navigate clueless colleagues, lunch stealing bosses and the rest of your life'. In it she offers advice to managers on how to have professional conversations. The 大象传媒's Roger Hearing asks 'why do managers get such a bad press?'
(Image: Call centre worker, Credit: Getty Images)

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2 minutes