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"When I rang for help there was no answer" - Nolan listener Catherine tells Vinny how her 999 call was on hold for 12 minutes

How long would you expect to wait if you dialled 999 for someone to answer? 10 seconds? 1 minute? 10 minutes? Nolan listener Catherine contacted the show to tell us she was on the line listening to a recorded message for 12 minutes before anyone answered. Catherine told Vinny what happened.

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20 minutes

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