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In this episode we explore the role of the Duty Operations Managers – The DOM’s. Some of the most experienced paramedics in the force, they are the people who take charge on scene, manage large teams and mentor others in the service.

Tonight, a suspected terror incident involving a suspicious white powder puts DOM Mick on high alert; a bushfire in north western Sydney brings back memories of the Victorian fires for DOM Brian and newly promoted DOM Joe is faced with a life-threatening factory explosion. Paramedic Josh Payne returns this year with a new partner, and his courage and compassion are at their greatest when he treats a female threatening suicide.