大象传媒

Poor customer experience is estimated to cost companies $1.6 trillion. We look at how better customer service and good online strategy improves company鈥檚 revenue during this Customer Service Week.

Also, Ethiopian Airline continues to defy the odds and fly into more profits while staying on course with expansion plans.

And, Nigeria presents a record $33.8 billion budget as the country struggles with her inability to boost non-oil revenue.

Hudheifa Aden presents this episode of 大象传媒 Money Daily.