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"You've got to take control"
Call handler Amy deals with an abusive caller and it takes its toll.
Duration:
This clip is from
More clips from Episode 3
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Remembering the old days
Duration: 02:13
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"He's too sick to go anywhere else"—Series 13, No Room at A&E
Duration: 01:37
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Realigning broken bones—Series 13, What Are You Scared Of?
Duration: 01:39
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Trailer: Ambulance (series 13)
Duration: 00:13
