大象传媒

Giuliana Rossi was on her way to the theatre in November last year, when she misjudged the big gap between the train and the platform at Clapham Junction station.

She caught her foot and fell into the carriage, breaking her leg in two places and damaging her shoulder. Giuliana spent a month in hospital and even now still walks with a stick.

It comes after three passengers contacted the 大象传媒 after being seriously injured using the Elizabeth line at Ealing Broadway in west London.

大象传媒 London's Tom Edwards has been looking into why keeps happening.