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Consumer Fight Back with Holly Hamilton

Holly Hamilton presents the series that gets the answers, rights the wrongs and makes things better for consumers everywhere.

Staff at an organisation in Northern Ireland that helps people with everything from debt to benefits have been targeted by a phising scam. Holly speaks to Eleazar, who was tricked into buying 拢400 of gift vouchers, and CEO of Advice NI, Bob Stronge, who the scammers impersonated. After discovering the scam, Advice NI reimbursed Eleazar but then were caught between the retailer & the voucher brand trying to get their money back.

Mat Hasker from Get Safe Online answers the team鈥檚 questions on cookies...and not the edible kind.

On Talk Money Week, Janine Maher from the Money & Pensions Service shares tips on how to speak to children about money & explains the trend of 鈥渓oud budgeting鈥.

If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

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56 minutes

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