Get the best out of 大象传媒 Sounds and fix issues with our really helpful support site.
大象传媒 Sounds help and FAQs
Known issues
Smart speaker | Under investigation
Why is 大象传媒 Sounds not working on my Alexa device?
Some Alexa users are having issues with the 大象传媒 Sounds skill
Mobile/Tablet app | Update
Why are some programmes not available to download on the app?
Download option not available for some programmes
Smart speaker | Update
Why do 大象传媒 Sounds streams stop or cut out when listening on my Alexa device?
大象传媒 Sounds playback on Alexa stops or cuts out