Get the best out of 大象传媒 Sounds and fix issues with our really helpful support site.
大象传媒 Sounds help and FAQs
Known issues
Smart speaker | Update
Why do 大象传媒 Sounds streams stop or cut out when listening on my Alexa device?
大象传媒 Sounds playback on Alexa stops or cuts out
Mobile/Tablet app | Update
Why are some programmes not available to download on the app?
Download option not available for some programmes
大象传媒 Radio 4 | Update
Why is the sound distorted on episode nine of The Whisperer in Darkness?
Audio intentionally distorted in episode nine of The Whisperer in Darkness