We try to keep our help site up to date with the latest issues and guidance. However, there will be times when you can鈥檛 find an answer to your question or you鈥檒l need to contact us if you鈥檙e experiencing an issue that鈥檚 not listed. Here's how to get in touch:
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Live Chat
With Live Chat you can have a conversation with a 大象传媒 Sounds support agent in real-time to help solve any problems or answer your questions quickly. Check our听Can I contact you using Live Chat? page to find out how to use Live Chat.
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Webform
If you can't find the answer you're looking for on the help site or our Live Chat agents aren't available, leave us a webform.听Just click 'Contact Us'听at the bottom of any FAQ to reach听the webform. You can use our webform to report an issue, leave feedback, ask a question, make a suggestion, or to make a complaint. We'll get back in touch with you via email as soon as we can.
If you think you've spotted a fault with 大象传媒 Sounds, or you believe there may be a problem with a particular programme, remember to check our known issues page听as we may already be aware of it. If you're experiencing a fault with 大象传媒 Sounds and it isn't on the known issues page, check the Help Fixing Problems pages听for troubleshooting steps and guidance.听
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