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13 November 2014

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You are in: Suffolk > People > Features > Community organisations and helplines

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Community organisations and helplines

Do you need help or advice? Use our alphabetical listings to find the group or organisation you need. If you know of a group that should be included in the list please let us know.

A

ACCESS
Support for people under 65-years-old with dementia.
Tel: 01449 674266 or 01449 673800

ACTION RESEARCH
Dedicated to preventing and treating disease and disability by funding medical research.
Tel: 01728 603076

ADFAM
Adfam is a national charity working with families affected by drugs and alcohol and is a leading agency in substance related family work.
Website: www.adfam.org.uk
Email: admin@adfam.org.uk
Tel: 020 7928 8898
Address: Waterbridge House, 32-36 Loman Street, London SE1 0EH

ADHD In Suffolk
Tel: 0870 881 0464 or 0870 881 1561
Website: www.adhdinsuffolk.org

AGE CONCERN
Advice and help to older people and their carers.
Tel: 01473 257039

ALCOHOLICS ANONYMOUS
Tel: 01473 212224 for 24-hour service.

ALCOHOLICS: NORCAS SUFFOLK HELPLINE
Tel: 0808 800 1122 (Mon-Fri 10am-6pm)

ALZHEIMER'S SOCIETY
Information, advice and support for the sufferers and the carers of sufferers.
Tel: 01473 211050

ANGLIAN WATER
24-hour emergency service.
Tel: 0345 145 145

ATAXIA UK IPSWICH AND COLCHESTER SUPPORT GROUP
Local group supported by Ataxia UK. Ataxia is a condition which causes the sufferer to appear drunk. Monthly meetings.
Tel: 01473 621604

B

BREAST CANCER CARE
Helpline, information, booklets, one-to-one contact and support.
Tel: 01473 685174

BREATHE EASY GROUP
Monthly meetings and fund-raising events.
Chairman: Mrs Sheila Swarbrick
Tel: 01473 720189

BRITISH HEART FOUNDATION
Raises money for research into heart disease.
Tel: 01473 210481

BROKER EAST
Helps people with disabilities and long term health problems return to work via the government's New Deal for Disabled People scheme.
Tel: 0800 389 7036
web: www.brokereast.org.uk

C

CANCER CAMPAIGN IN SUFFOLK
Funded by voluntary donations and committed to improving the complete range of cancer services in Suffolk.
PO Box 135, Felixstowe, Suffolk
IP11 9WX
Tel: 0845 602 6607
Fax: 0845 602 6607
e-mail: theteam@cancercampaigninsuffolk.co.uk

CANCER - MACMILLAN CANCER RELIEF
National charity providing help and support to cancer sufferers.
Tel: 01284 750808.

CHILDREN IN DIVORCE AND SEPARATION
Counselling service for children or teenagers whose parents have separated, divorced or remarried.
Tel: 01473 662757 Mon, Tues, Thurs 10am-2pm (free call)

CITIZEN'S ADVICE BUREAU
Tel. 01473 219777 / 01394 75958 / 01449 676060

COPING WITH BREAST CANCER
Voluntary organisation offering help and support to those who have been through any breast disorder.
Tel. 01473 211521

D

DADS ARE DEDICATED
Help, advice and support for fathers.
Tel: 01473 404907

DATA LINK
Data Link is a voluntary scheme for anyone living at home, who might be reassured to know that essential information would be readily available to the Emergency Services
Website: www.datalinksuffolk.org.uk

DIABETES UK IPSWICH AND EAST SUFFOLK BRANCH
The charity for people with diabetes.
Tel: 01473 328549.

DISABILITY ADVICE SERVICE
Advice for the sick and disabled.
Tel: 01394 387070.

DISABLED ADVICE BUREAU
Independent organisation offering wide range of free and confidential advice, information, advocacy and support services.
Tel: 01473 217313.

DOMESTIC VIOLENCE HELPLINE (Waveney)
A 24 hour staffed helpline giving support,
information and advice to victims of domestic
violence. Your call will always be answered
by a woman.
Tel: 0800 587 7890
National tel: 0845 702 3468
Website: www.womensaid.org.uk

DSS BENEFITS
General inquiries, State benefits including unemployment and National Insurance or enquiries about claims.
Tel: 01473 267700.

DRUGS: NORCAS SUFFOLK HELPLINE
Tel: 0808 800 1122 (Mon-Fri 10am-6pm)

E

EAST ANGLIAN HEALTHLINK
Information on all aspects of what to expect and what is available from health services, for both general public and health professionals. Tel: 0800-665544.

EATING DISORDERS ASSOCIATION
Support and advice for sufferers, families and friends.
Tel: 01473 421669.

EMERGENCY DENTAL SERVICE
East and West Suffolk Emergency Dental Service.
Tel: 0800 389 6819.

ESAN
Countywide advocacy service for people with mental health problems with offices in Ipswich, Bury St Edmunds and Lowestoft. Jointly funded by Suffolk PCT and Suffolk County Council.
Tel: 01473 329671 (Ipswich), 01284 765925 (Bury), 01502 561200 (Lowestoft)
Email: ipswich@esan.org.uk, bury@esan.org.uk, lowestoft@esan.org.uk
Website: www.esan.org.uk

F

FAMILY FUND TRUST
Gives grants to severely disabled under 16's.
6 Clifton Wood Holbrook, Ipswich, Suffolk IP9 2PY
Tel: unavailable

FAMILY WELFARE ASSOCIATION
Services and support for peeople with long-term mental health needs.
Tel: 01473 742262

FARM CRISIS NETWORK
A national support group for farmers and agricultural communities.
07002 326326

FIND
Helps homeless and needy families reffered by agencies.
Tel: 01473 833351

FRESHSTART
Freshstart is aimed at women in Suffolk, particularly from ethnic minority groups, who want to start their own business. All services are free.
Website: www.nwes.org.uk
Tel: 0845 337 9422

G

GAMBLERS ANONYMOUS
Self-help group for people who have gambling problems in their lives.
National Helpline: 020 7384 3040.

GAMCARE
Charity which provides practical help, advice, and free face-to-face and online counselling for issues related to gambling.

Free counselling service at Newmarket, in partnership with Racing Welfare.
Tel: GamCare HelpLine: 0845 6000 133
Website: www.gamcare.org.uk

GAS ESCAPES
Transco
Tel: 0800 111999.

GAY AND LESBIAN HELPLINE
Tel: 0808 8082322

H

HADLEIGH VOLUNTEER BUREAU
East House, George Street, Hadleigh IP7 5BE
Tel: 01473 824336

HAEMOPHILIA SOCIETY
Support for sufferers and their families.
Tel: 01394 385716

HALESWORTH VOLUNTEER CENTRE
Waveney Local Office
London Road
Halesworth Suffolk IP19 8LW
Tel: 01986 874290

Website: www.halesworthvc.co.uk
Email: mail@halesworthvc.fsnet.co.uk
Co-ordinator: Mrs Mary Henry

HUNTINGTONS DISEASE ASSOCIATION
Information and support sufferers and carers.
Tel: 01473 404314

HOSPITALS
Accident and emergency
Tel. 01473 712233.
Felixstowe General
Tel. 01394 282214.

I

IHAG
Ipswich Housing Action Group is a campaigning charity to help single homeless people in Ipswich and district. We house single people and childless couples and help our tenants with moving on to permanent local authority or housing asssociation properties.
Tel: 01473 213102

IPSWICH AIDS HELPLINE
Mon-Fri 10am-2pm, Tel. 01473 232007

IPSWICH AND DISTRICT CROSSROADS CARE ATTENDANT SCHEME
Local charity providing support and respite breaks for full-time carers in Ipswich, Hadleigh and south east Babergh.
Tel: 01473 730455

IPSWICH UNEMPLOYED CENTRE
Free advice on all matters relating to unemployment, 16 Old Foundry Road, Ipswich, Tel. 01473 255652.

IPSWICH VOLUNTEER BUREAU
Room 32, 19 Tower Street, Ipswich IP1 1BE. Advice and help given to those wishing to do voluntary work to find suitable voluntary employment. Help given to organisations seeking volunteer workers. 24-hour-answerphone. Office open Mon to Fri, 9.30am to 12.30pm.
Tel. 01473 233817.

IPSWICH WILDLIFE GROUP
A local charity made up conservation volunteers working within Ipswich on Environment improvements.

IPSWICH WOMEN'S AID
Temporary accommodation and emotional support offered to women (and their children) who are experiencing domestic violence.
24 hours: Tel. 01473 745111

J

JIGSAW
A national association concerned with children maintaining contact with both parents after divorce or separation.
Tel: 01787 310650

K

KESGRAVE AND DISTRICT HELP CENTRE
Open for coffee and a chat Thursdays 10am to noon in the Community Centre, Twelve Acre Approach, Kesgrave. 24-hour answerphone.
Tel: 01473 622574

L

LEUKAEMIA CARE SOCIETY
The local branch offers support, friendship, help and information to Leukaemia and Allied Blood Disorder sufferers and their families.
Tel: 01473 712393

LIFE PREGNANCY CARE CENTRE
Free pregnancy testing, counselling and help
Tel. 01473 286866

M

MACMILLAN CANCER RELIEF
National charity providing help and support to cancer sufferers.
Tel: 01284 750808.

MOTOR NEURONE DISEASE ASSOCIATION SUFFOLK BRANCH
Raises much needed funds to help provide respite care and specialist equipment for people with MND in Suffolk. Monthly informal meetings for people with MND, carers, members and friends.
Tel: 01359 241084

MULTIPLE SCLEROSIS SOCIETY
Information, advice and support for people with Multiple Sclerosis and their carers. South Suffolk branch. Tel 01473 464743

N

NARCOTICS ANONYMOUS
0845 373 3366 national helpline

NATIONAL OSTEOPOROSIS SOCIETY, IPSWICH & DISTRICT GROUP
Voluntary organisation providing support for local sufferers and those interested in understanding, treating and preventing fragile bones. Group offers talks and social events throughout year. Tel: 01473 625246

NEIGHBOURHOOD WATCH
Local website: www.suffolk.police.uk/neighbourhoodwatch
National website: www.neighbourhoodwatch.net
Email: info@neighbourhoodwatch.net
Tel: 020 7963 0160

NEIGHBOURHOOD WATCH - DATA LINK
Data Link is a voluntary scheme for anyone living at home, who might be reassured to know that essential information would be readily available to the Emergency Services
Website: www.datalinksuffolk.org.uk

NO LIMITS
A website designed for young disabled people so they can access information on areas which interest them. People who register with No Limits receive information on events in Suffolk & the newsletter four times a year plus information sheets.
Website: www.nolimits.org.uk
Address: The No Limits Website Co-ordinator, 37-43 Fore Street, Ipswich Suffolk IP4 1JL
Tel: 01473 341878
Email: info@nolimits.org.uk

NORCAS, IPSWICH
Open access drug and alcohol service
41 Lower Brook Street
Ipswich IP4 1AQ
01473 259382

NORCAS, LOWESTOFT
Open access drug and alcohol service
12 Regent Road
Lowestoft NR32 1PA
01502 513444

NORCAS FAMILY AND CARERS SERVICE
Information and support for anyone in Suffolk caring for or concerned about someone else鈥檚 use of drugs or alcohol
41 Lower Brook Street
Ipswich IP4 1AQ
01473 281794

NSPCC
Tel. 01473 212576

O

OPEN DOOR CLUB
Self help groupmfor the disabled and those with mental health problems.
Tel: 01473 736762

OPPORTUNITY GROUP
For pre-school children with special needs.
Tel: 01473 687325

OPTUA (formerly Suffolk Rethink Disability)
Charity providing a range of services for people with disablities - advocacy, a leisure service, homecare and community transport.
Tel: 01473 836777

OUT & ABOUT
Charity whose aim is to include disabled children and young people in mainstream leisure acivities across Suffolk and West Norfolk.
Tel: 0845 241 2576

P

PARKINSON'S DISEASE SOCIETY
Ipswich and East Suffolk PDS
Tel: 01473 230609

PASTEL - Community Interest Company
Based in East Suffolk, PASTEL is a social enterprise that supports the personal and social development of young people, aged 11-25 and who are disadvantaged by circumstances or environment - especially those with learning disabilities.
Tel: 01728 604 944
Website: www.pastel.org.uk
Email: don.tricker@pastel.org.uk
Address: 2 Fitzgerald Mews, Saxmundham, Suffolk, IP17 1XP

PHAB
PHAB's goal is to further the integration of the physically handicapped into the community by promoting opportunities for the able bodied and physically handicapped to come together.
Tel: 01449 760254

POLICE DRUGS HOTLINE
Tel: 01473 626417

POLICE LGB LINK GROUP
Are you a victim of homophobic crime? Speak to a Police Victim Liaison Officer.
East 01986 835170
South 01473 383082
West 01284 774183

R

RELATE COUNSELLING SERVICES
Counselling offered to couples and individuals having relationship difficulties. Psychosexual counselling also offered.
Tel: 01473 254118

REFUGEE COUNCIL
Advice line 01473 219180.

S

SAFEchild
A child protection charity providing training and support to the voluntary and community sector of Suffolk and Norfolk.听听 Based in Eye 01379 788933 www.oursafesite.com

SAMARITANS
Emotional suport offered to those who are lonely, despairing or suicidal. Telephone service 24-hours every day. Centre open 10am - 10pm for visits at 140 St Helen's Street, Ipswich
Tel: 01473 211133.

SAVE THE CHILDREN FUND
National children's charity.
Tel: 01728 685102

SIDE BY SIDE
Working with disadvantaged young people to divert them from drugs and crime. Includes one-to-one counselling, healthy living workshops, resettlement and employment help.
Tel: 01473 216405

ST ELIZABETH HOSPICE
Care for patients with active, progressive and advanced illness, with focus on quality of life. We are a local charity caring for and fundraising via the people of East Suffolk. Referrals through local GP or hospital.
Tel: 01473 727776

ST JOHN AMBULANCE
First Aid Courses, First Aid duties and transport.
Tel: 01473 241500

SUFFOLK ASSOCIATION FOR COUNSELLING
A selection of information about counselling in Suffolk, including how to find a counsellor.
Tel: 01473 212113
www.suffolkassociationforcounselling.org.uk

SUFFOLK INFOLINK
A Suffolk County Council directory of local organisations covering a wide range of support, information and activity groups: www.suffolk.gov.uk/infolink听

SUFFOLK RAPE CRISIS
Tel: 01473 715333, Mon. and Fri., 7-9 pm; Sun., 11 am to 1 pm; also Ansaphone service; or women may write to PO Box 135, Ipswich IP1 2QQ.

T

TAMBA
For parents of twins, triplets and quadruplets.
Tel: 01473 414361

TEENAGE OPPORTUNITIES PROJECT
Young volunteers work with young people with learning difficulties.
Tel: 01473 215419

U

UNITED RESPONSE
Care in the community for people with learning disabilities.
Tel: 01449 722283

V

VICTIM SUPPORT GROUP
Offers practical and emotional support for all victims of crime.
Tel: 0845 3899548

VOLUNTEER BUREAU
Ipswich and District Volunteer Bureau
Tel: 01473 233817

Volunteer Bureau Hadleigh
East House, George Street, Hadleigh IP7 5BE
Tel: 01473 824336

Volunteer Centre/C.A.N. Network - Sudbury & District
Christopher Centre,
10 Gainsborough St, Sudbury, CO10 2EU
Tel: 01787 880711

W

WELCOME SPACE
Drop-in centre for past and present users of mental health services.
Tel: 01473 402342

WINGED FELLOWSHIP TRUST
Planned breaks for disabled people and their carers.
Tel: 020 8500 8675

Y

YOUTH ADVICE CENTRE
Free confidential help and advice, 13 Curriers Lane, Ipswich.
Tel: 01473 225344

Z

ZIPPER CLUB
Raises money for the care of patients before and after surgery.
Tel: 01394 210179

last updated: 16/11/2009 at 16:26
created: 17/05/2006

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