You provide some information yourself
For instance, when you register for a 大象传媒 account:
- Anyone under 13 has to provide their date of birth, hometown and choose a username
- Anyone aged 13 and over has to provide their email address, postcode and date of birth.
- We also ask everyone what gender they identify as. You can choose female, male or enter another term of your choosing. And there鈥檚 also an option if you鈥檇 prefer not to say
Find out why you have to provide personal information when you register
We collect some information automatically
Things like your IP address, which browser and device you鈥檙e using, or your device ID. And we can tell what webpage directed you to the 大象传媒 by looking at information from your browser.
We collect some information to understand how you're using the 大象传媒 online to give you a better 大象传媒. If you're signed in, your 大象传媒 account lets you personalise your 大象传媒 online experience.
Any 大象传媒 apps on your phone, tablet or TV may store information on your device. And we may access that information. When you ask for local news or weather, you can choose if you want to give us access to your device鈥檚 location.
We also collect data about things you add
For instance, if you add shows in 大象传媒 Sounds to listen to later and get new episodes as they drop.
How does the 大象传媒 use my information?
Personal information
Account information about your gender, age and location help us see how different people are using the 大象传媒 and check we鈥檙e making something for everyone.
Another way we check your current location is through your IP (Internet Protocol) address and other information about your device.
We use some of your personal information to provide our services, provide recommendations to you on things you鈥檒l like. We also use it to personalise parts of the 大象传媒, including advertising when you鈥檙e accessing the 大象传媒 outside of the UK.
Advertising on other websites
We might show you personalised promotional messages on other sites. For instance, to let you know about a new programme you might like.
Can I see a history of everything I鈥檝e watched?
When you鈥檙e signed in, the My Programmes section in iPlayer shows any programmes you鈥檙e part way through. So you can pick up where you left off with anything you haven鈥檛 finished. Or find the next episode in a series you鈥檝e been watching.