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It is important that each department works together to ensure the efficient and successful running of the business.

Passing on the relevant information to each department, like the front office informing accommodation that the guest would like extra pillows, will ensure a better service for the customer and they will be more likely to return.

If the hotel builds a customer profile of the guest and the hotel exceeds their expectations, the guests will be left satisfied with the level of service that they have received.

This will increase sales and generate additional revenue as the customer will be more likely to revisit.

The staff within the organisation will be happier as tasks have been delegated fairly and this will increase staff morale.

This will ensure a higher output of work achieved for less effort, as employees will work harder as they are happier and feel valued.

Effective teamwork will result in a more productive workforce which may help to generate new ideas.

This will help to market the business and increase profits. The staff will feel motivated and there may be less conflict.

The members of each team will know exactly what is expected of them and this will prevent duplication of tasks which will save time and money.

The staff can share responsibility and they can learn from each other and share their expertise.