On-the-job training
On-the-job training is training that is undertaken in your place of work. Businesses can carry out several different types of on-the-job training:
Coaching
An experienced member of staff will work through a task step-by-step with an employee. The experienced member of staff or 鈥榗oach鈥 will support the employee through the learning process by passing on their knowledge and skills.
Role play
Role play involves acting out a scenario to see how an employee would perform under certain conditions. This will allow the employee to practise appropriate ways to deal with situations that may occur in the workplace.
Job rotation
Members of staff can be rotated or moved through different jobs within the organisation so they acquire a range of skills from each department or job role.
Shadowing
Shadowing is when an employee observes another employee working to gain a better understanding of how they do their job. This is usually for a set period of time such as a few days.
Demonstration
Demonstration is when an employee watches a task or a particular process being carried out and then attempts the task/process themselves.
| Advantages | Disadvantages |
| Training is specific to the company鈥檚 needs | Quality of training may not be as good |
| Work is not interrupted by staff attending training courses outwith the office | May pick up bad habits from other workers |
| May be cheaper as internal training does not need to be paid for | Concentration may be poor due to work interruptions |
| Employees will feel more at ease |
| Advantages | Training is specific to the company鈥檚 needs |
|---|---|
| Disadvantages | Quality of training may not be as good |
| Advantages | Work is not interrupted by staff attending training courses outwith the office |
|---|---|
| Disadvantages | May pick up bad habits from other workers |
| Advantages | May be cheaper as internal training does not need to be paid for |
|---|---|
| Disadvantages | Concentration may be poor due to work interruptions |
| Advantages | Employees will feel more at ease |
|---|---|
| Disadvantages |