Break in service: update
Post categories: ´óÏó´«Ã½ News
| 16:25 UK time, Thursday, 23 October 2008
I'm afraid (as Steve Herrmann has already mentioned) that we had a bad night last night.
In a nutshell, a 160 core fibre trunk (a bundle of cables) was cut.
Normally this would not have affected what you would see on the ´óÏó´«Ã½'s websites, but in this case the resilient routes did not take up the strain in some cases. The consequence was that we lost a number of our services for a few hours until the fibres were re-spliced.
The main thing that you may have noticed was some of our content becoming stale as updates were delayed. We also had interruptions to many of the live audio and video streams on bbc.co.uk.
So we have a lot of work to do to ensure that next time we have a significant cut like this (these things happen), the resiliency works and there are no interruptions to our services.
In the meantime, we'd like to apologise for the problems.
Richard Cooper is Controller, Digital Distribution, Future Media & Technology.
Comment number 1.
At 23rd Oct 2008, Commercial_Lender wrote:I have been through outages like this, sure makes you rethink your redundent technology stragegy!
Glad that you are back up and running now.
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Comment number 2.
At 9th Sep 2009, felicioo wrote:This comment was removed because the moderators found it broke the house rules. Explain.
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