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Reassuringly dull

Douglas Fraser | 15:07 UK time, Tuesday, 23 December 2008

...This wasn't Sandy Crombie's description of himself or of Standard Life, the Edinburgh-based finance house of which he is chief executive.

But he sounds comfortable enough to live with that description, offered by someone else, as he puts out his year end message that at least one of Scotland's big financial players is doing pretty well, despite everything.

He was on the Today programme on Tuesday morning, saying the company isn't actually dull, but "it's good to be reassuring... the market has seen us as rock solid".

Standard Life faced down some quite serious problems over past years, steering its way through demutualisation better than many had expected, and used the resilience in the market to take the pain and bounce back.

"What was evident in 2003 was that this business was running more risks than it had the capital to cope with," the chief executive said.

"Companies can take risks so long as they have a large store of money they can call on in difficult times."

Edinburgh's more thrill-seeking big banks provided bumper profits, but Crombie doesn't leave much doubt that he doesn't rate their methods for doing so.

Black box

He said: "What has gone wrong in these unusual times is that those who have taken the more esoteric risks and tried to do the undoable have found that their business models have just collapsed.

"That causes an enormous loss of confidence.

"Simple, transparent, straightforward and understandable is what people will want in the future."

But hasn't the bank bust and the Madoff hedge fund scandal only undermined the whole sector?

"There's an aura around about some of the providers," Crombie said.

"Nobody knows quite how they do it. It's a bit of a black box.

"You don't know what happens inside it, but you like what comes out of the other side of it - for a while."

Shock waves

He added: "Because you don't know how it's done, you don't know how it could go wrong.

"That's a style of business, a proposition that we want to steer well clear of."

The Sage of Lothian Road isn't sure about the markets next year.

He said he had recently been using the analogy of a tsunami.

"The shock waves occurred 15 months ago now, and it's still not clear if the waters are still arriving or if the waters are receding," he said.

"In some respects, it feels as if the waters are still coming, and we may have to find higher ground.

"I may be excessively gloomy and we may be closer to the tidy up stage than I imagine."

Constrast that with the revelations in Panorama last night, making it clear that October saw the Royal Bank only a few hours from being unable to open its doors for business.

The Bank of England, we now know, had to go to creditors in Japan and the US to plead with them to keep faith with RBS.

On Robert Peston's blog, you can read a full transcript of the interviews, going a long way past the edited, broadcast version, and you can also (in the UK) still see Panorama on iplayer.

Comments

  • Comment number 1.

    A most wonderful post...dull is GOOD, glam is BAD, especially when referencing insurance, banking, and the other parts of the culture that keep everyday life running.

    I'm a 'boomer', and my generation spent decades ridiculing the 'dull people' of the previous generations who built the wonderful life we enjoy so much. And now, the 'glamour bankers' of my generation managed to nearly pull everything down around our ears.

    Perhaps it is time to rethink our view of the world?? Do we want Mick Jagger as a cultural icon of our generation? Do we want bankers and insurers who drive 200,000 dollar cars? Do we want our kids growing up wishing they were Hannah Montana?

    We live in a little dull house, in a little dull county, bank at the local dull bank, etc.

    We are so grateful for it all, and to mis-quote Frank Capra, 'It's A Wonderful (Dull) Life'!

  • Comment number 2.

    "Simple, transparent, straightforward and understandable is what people will want in the future."

    I can live comfortably with that.

  • Comment number 3.

    Banks which make reasonable profits , pay and charge reasonable interest rates, pay their staff realistic salaries, pay small guaranteed dividends to their shareholders, and a government that rewards hard work and penalises the workshy and the dishonest. (hint of a moan there ?). All the best for the festive season to everyone.

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