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Freelance Payment Portal: Freelancer Guide - Freelance Bookings and Payments

The ´óÏó´«Ã½â€™s Freelance Payment Portal (FPP) is where freelancers and their agents can update their personal details, accept their terms and conditions and claim payments.

To begin the payment process you will need to accept your Terms and Conditions. This is the email that you should have received in your booking email from the ´óÏó´«Ã½. You will not able to claim payments against an engagement until you have accepted it.

Please note: PAYE freelancers only need to accept bookings and not claim payments, as the payments will automatically push through on the system to be paid in the following payroll.


How to accept a booking

Select the ‘Bookings to accept’ tile on the homepage.

Screenshot of the Bookings to accept button

A list of unaccepted bookings will appear with the booking details.

Select the tick box on the left for the booking that needs to be accepted.

Click the Accept Booking button

Screenshot of Bookings to accept screen with tick box and 'accept bookings' button highlighted

Read and accept the notice that appears to accept bookings.

Screenshot of Approve booking numbers popup

Once accepted, a confirmation will appear and the booking acceptance has been registered.

Screenshot of Booking accepted successfully popup
  • Please Note

    No further steps are required for PAYE bookings beyond this point as the payments will automatically be claimed on the system. Please ensure a right to work check has been completed for this to happen. If a right to work in the UK check has not been completed, please contact your booker immediately.


How to claim Payments

Select the ‘Bookings to claim’ tile on the homepage.

Screenshot of the Bookings to claim button

A list of unclaimed bookings will appear with the relevant booking details.

Screenshot of Bookings to claim list with number highlighted

To begin the claim process select Begin Claim Process.

Screenshot of Begin claim process button

You will be taken to another screen Booking Line Items. You will see each individual payment line that has been set up against your booking and the date in which it is claimable.

Screenshot of Bookings to claim screen with Continue button highlighted

Select the tick box for the payment you want to claim and press continue.

Screenshot of the Alert popup

A summary of the claim details will be provided, please review these carefully ensuring the information is correct.

Screenshot of Bookings to claim confirmation screen

Click Submit Claim and select OK to confirm to submit your claim.

Do not close this window until the confirmation has been processed.

Screenshot of Submit claim button and Submit booking claim popup

View claim history

To view bookings previously claimed on the system, these can be viewed on the Claim History tile.

Select the claim history tile on the homepage.

Screenshot of Claim history button

A list of all claimed payments and booking details will appear.

To download/print an invoice in a PDF format, select the PDF button on the right hand column.

Screenshot of Claim history list with PDF button highlighted

This is an example of a PDF Invoice downloaded.

Screenshot of a downloaded invoice

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