Advice & Support
For further details of organisations which offer advice and support, has further information or call the 大象传媒 Action Line to hear recorded information on 08000 934 999.
Lines are open 24 hours and are free from most landlines. Some networks and mobile operators will charge for these calls.
is a free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
Helpline: 0808 808 2234 (24hrs 7 days a week)
Drinkline is the National Alcohol helpline.
If you're worried about your own or someone else's drinking, you can call the free helpline in complete confidence. They can put you in touch with your local alcohol advice centre for help and support.
Helpline: 0300 123 1110
is available for anyone struggling to cope round the clock, every single day of the year. They provide a safe place to talk where calls are completely confidential. Get in touch by phone or email or find the details for the local branch .
Phone: 08457 90 90 90
Email: jo@samaritans.org
offers emotional support and information/literature on mental health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. The C.A.L.L. Helpline offers a confidential listening and support service.
Freephone: 0800 132 737, or text "help" to 81066
is there to support you after the death of someone close. If someone you know has died and you need to talk, you can call their helpline or get in touch by email. Support is offered throughout England, Wales and Northern Ireland including face to face, telephone, email and group support, as well as information, publications and bereavement support for children.
Helpline (England, Wales, NI): 0844 477 9400 (weekdays 9:30am–5pm)
Email: helpline@cruse.org.uk
is a charity that offers support, advice and guidance to adult survivors of any form of childhood abuse.
Phone: 0800 085 3330
is a confidential, freephone sign posting and information service for anyone experiencing domestic abuse and/or sexual violence or wanting more information on available support services.
Phone: 0808 80 10 800 (24 hours a day)
Email: info@allwaleshelpline.org.uk
is Wales’s people and homes charity. It provides free specialist legal advice and advocacy to anyone with housing difficulties and works to prevent homelessness, improve housing conditions, and ensure a safe, suitable and affordable home for all.
To get advice call the Shelter Cymru helpline on 0845 075 5005
helps people make the most of their money by providing a free and impartial money advice - online, on the phone and face-to-face. It's an independent service, originally set up by government. Speak to a trained money advisor on the phone on 0300 500 5000 (weekdays 8am-8pm; Saturdays 9am-1pm), or see how to .
is a telephone and online service offering free, impartial, expert debt advice. Call 0808 808 4000, Monday to Friday between 9am and 9pm and on Saturdays between 9.30am and 1pm.
If you’ve been a victim or witness of any crime you can get emotional and practical help from Victim Support, whether or not it has been reported to the police.
Phone: 0845 30 30 900
