大象传媒

Gardeners’ World is produced by 大象传媒 Studios for broadcast, use and exploitation by the 大象传媒. We are responsible for handling the personal information you provide, including your contribution, in accordance with data protection law.

What information we collect and how we use it?

When you submit user generated content (UGC), 大象传媒 Studios will collect and process your name, contact number, home address, email address and the garden information you are sharing with us via the video footage. We will use this information to contact you if we are interested in finding out more about your garden and horticultural interests before any footage is broadcast.

大象传媒 Studios relies on its legitimate interests as a media organisation to process your personal information. We will not process your personal information where your rights override our interests.

Background checks

If we decide to shortlist your UGC and/or feature it in the programme, we may carry out reasonable background research about you. This may include searches of publicly available records such as: criminal convictions and court proceedings; participation in previous television productions; information from social media profiles, including Facebook, Twitter, Instagram, TikTok and LinkedIn. Where appropriate, we will contact you to obtain your consent before we carry out these checks.

Such personal data will generally be restricted to relevant members of the programme’s production team and crew, as well as the programme’s third-party experts (where relevant).

Filming at live events and horticultural shows

As part of bringing you content you love from the world of horticulture, our teams cover live events such as the RHS Malvern Spring Festival and RHS Hampton Court Palace Garden Festival. When we film at these events, wherever possible we will display signage so that it is clear when we are filming. If you have any concerns please speak to a member of crew. Anyone interviewed on camera will be asked to sign a contributor release form.

Retaining your personal information

We will securely store the information you submit for up to 18 months after submission. We do this in case we wish to contact you about your video footage and horticultural interests for the next series. If we feature your video footage on Gardeners’ World then your information will be further retained for that purpose.

Sharing your information

Your personal information will generally be restricted to relevant members of the Gardeners’ World production team and crew, as well as the programme’s third party presenters (where relevant). Where necessary, we may also share information with other 大象传媒 Studio staff and the 大象传媒, with our professional advisors, and from time to time with other programmes that may have an interest in your contribution.

Your rights and more information

If you have any questions about how 大象传媒 Studios handles your personal information or you wish to find out about your rights, please read our full . If you wish to contact 大象传媒 Studios to exercise your rights in relation to your personal information, please contact dataprotection@bbc.com.

If you have a concern about how 大象传媒 Studios has handled your personal information, you should contact us in the first instance. If you are dissatisfied with our response, you are entitled to lodge a complaint with the Information Commissioner’s Office (ICO): .

For more information about how the 大象传媒 Studios processes your data, please see the 大象传媒 Studios Privacy Policy available at .