To check if your TV can carry the new IP streams launched in June 2023, please go to channel 100 (the ‘Freeview Explore’ service) on your Freeview Play device and select “Help and Settings.” In the bottom right hand corner of the screen, you will see a collection of numbers and letters which are the ‘Freeview Play platform ID’ – if that ID appears in the list below, then your TV should work with the new streams when connected to the internet.
As long as the TV is connected to the internet, the streams will appear in the EPG. If you disconnect your TV from the internet, the IP streams will ultimately stop being listed and you will not be able to access these services without reconnecting to the internet and retuning.
Below is a list of television brands (and release years) for those TVs which can support the the new IP streams when connected to the internet.
Freeview Play platform ID, shown on Freeview Explore (channel 100) | TV Brand/s - Year of release |
HI21-2K | Hisense – 2021 |
HI21-4K | Hisense, Loewe (by Loewe) - 2021 |
HI22-962K | Hisense – 2022 |
HI22-964K | Hisense – 2022 |
HI22-99 | Hisense – 2022 |
HI23-96 | Hisense – 2023 |
LG22-F22 | LG – 2022 |
LG22-K8AP | LG – 2022 |
LG22-K8HP | LG – 2022 |
LG22-K8LP | LG – 2022 |
LG22-LM21AN | LG – 2022 |
LG22-O22 | LG – 2022 |
LG23-K8HPP | LG – 2023 |
LG23-K8LPN | LG – 2023 |
LG23-LM21ANN | LG – 2023 |
LG23-M23 | LG – 2023 |
LG23-O22N | LG – 2023 |
The following devices will get the IP streams after a firmware update at the end of 2023:
V20-MB180G31 | Bush, Digihome, Hitachi, JVC, Panasonic, Toshiba - 2020 |
V20-MB180G32 | Bush, Digihome, EGL, Luxor, Nordmende, Polaroid, Solas, Techwood, Toshiba, Walker - 2020 |
V20-MB181 | Altimo, Bush, Digihome, EGL, Hitachi, JVC, Logik, Luxor, Medion, Mitchell & Brown, Nordmende, Panasonic, Polaroid, Techwood, Toshiba, Visitech, Walker - 2020 |
V21-AFTVBX | Amazon Fire TV - 2021 |
V21-AFTVJ | Amazon Fire TV - 2021 |