How business functions work together to achieve aims and objectives
Working together
In a business, it is extremely important for departments to work together. For a business to be successful, its key areas 鈥 marketingIdentifying and satisfying customer needs., business operations, human resources and finance 鈥 cannot work in isolation.
Marketing
The marketing department must work with business operations, human resources and finance to be successful:
- Human resources must ensure that marketing employees are recruited and trained properly.
- Operations must ensure that the business can keep up with the demandA request for something to be sold or supplied. created by marketing and that the supply chainThe end to end process of creating products and delivering them to the customer. runs effectively.
- Marketing relies on the finance department to ensure that it has enough money to run its marketing campaigns effectively.
Business operations
The operations department must work with human resources, marketing and finance to be successful:
- Human resources must ensure that operations employees are recruited and trained properly.
- Marketing must create demand for the products or services that the operations department is working on.
- Operations relies on the finance department to ensure it can purchase supplies, transport and store goods, and oversee the general day-to-day running of the business.
Human resources
The human resources department is extremely important to the rest of the business. It must make sure that the operations, marketing and finance departments have enough employees. It must also make sure that those employees are effectively trained and managed. Finally, it is responsible for dealing with employees鈥 disciplinaryAn employer could start formal聽disciplinary聽action against a worker if they have concerns about their聽work, conduct or absence. and grievanceWhen an employee has a real or imagined cause for complaint, especially unfair treatment. issues across all departments in a business.
Finance
The finance department must work with human resources, marketing and operations to be successful:
- Human resources must ensure that finance employees are recruited and trained properly.
- Finance must provide marketing with an effective budget and enough financial resources to enable it to create demand for the business鈥 products and services.
- Finance must also ensure that the operations department has enough money to purchase supplies, transport and store goods, and oversee the general day-to-day running of the business.