Why do I have to sign in every time I use 大象传媒 iPlayer?

Having trouble staying signed in on your TV? Head to our听Why do I have to sign in to my TV every time I use 大象传媒 iPlayer? page.


If you're being asked to sign in to your 大象传媒 account each time you use 大象传媒 iPlayer, it's most likely because听cookies are switched off on your browser or device.听

Like most other websites, we use cookies - small text files stored on your computer, mobile or tablet - to recognise that you鈥檙e signed in and remember your preferences. If you turn off cookies on your browser or on your mobile or tablet:

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So if you've chosen to block third-party cookies on your browser and want to avoid problems using your 大象传媒 account, make sure to set exceptions for bbc.co.uk, bbc.com and account.bbc.com.听

Head to the page to make sure our Functional and Performance cookies are switched on.听

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Remember, if you delete your cookies,听clear the cache on your browser or听device, or use private browsing (sometimes known as 'incognito' browsing), you鈥檒l be signed out of your 大象传媒 account. So you鈥檒l have to sign back in the next time you visit.

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