Some TVs may sign users out of their 大象传媒 account听which means they have to sign in again each time they use 大象传媒 iPlayer.听This appears to be caused by a device storage problem on the TV, which clears out the stored sign-in data automatically.听
If you're experiencing this behaviour, please check to see if a firmware/system update is available for your TV. You can usually check for听updates in the Settings menu of your TV, usually under 'system,' 'update' or 'firmware.' If you're unsure, contact your TV's manufacturer or check the TV manual.
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- Experiencing this issue on a Samsung TV?听The following page may help: Why do I need to sign in each time on my Samsung TV?
听 - Experiencing this issue on your computer, laptop, mobile or tablet? Check the Why do I have to sign in every time I use 大象传媒 iPlayer? page.