大象传媒

Before you start.

Make sure you've got:

• A 大象传媒 account. You can use your existing one. If you don鈥檛 already have one you can register by going to听.
• A听second device听such as a听mobile, tablet,听computer or laptop*.听This is听where you'll听enter听the code shown on your TV.

*No second device, such as a phone, tablet or听computer? Have a look here.

On your mobile, tablet or computer, please听 to your 大象传媒 account on the website to make sure that you know your sign-in details. If you've forgotten your password, you can reset it here: .

Ready? Here's what you need to do.

Open the 大象传媒 iPlayer application on your TV. You'll see the sign in screen. To switch the language to Welsh, select 'Dangoswch opsiynau yn Gymraeg' on the top right.听

Select 'I have a mobile or computer.'听



If you're already signed in to an account and want to add another user, head back to the Select who's watching听page by selecting the name on the top left of the menu. On the 'Select who's watching' page, choose Add adult.



You'll see a screen showing a URL and a six digit code to enter on our :听


There is also an option to sign in using a QR code. There is also an option on the bottom right if you need to use a phone or minicom.


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1. On your mobile/tablet/computer, open your internet browser and go to . You'll now see a screen on your mobile/tablet/computer saying Enter the code shown on your TV.听Enter the activation code that appears on your TV screen, then select Sign in on your TV.
   
   
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2. You'll see a screen asking you to confirm your account details. Enter听your email address and password and select Sign in. You'll see confirmation that the details have听been accepted.听
   
   
   
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3. Wait a few seconds for your TV to catch up, and then you're done! You're now signed in on your TV.

Here are some things to be aware of:

• If you don鈥檛 use the activation code, it will expire after 60 minutes so you'll need to start again.
• Only one person can use the activation code. If two or more people try to use the same code, it won鈥檛 work.
• If you would like to add another adult to iPlayer on the TV,听they will need to sign into their own 大象传媒 account on the website, then follow the TV steps.
• If your computer/phone/tablet advises that you're signed in, but your TV doesn't change, or it asks you to sign in again,听please run through our TV troubleshooting steps as these may help.
• Sign-in isn't available on all TVs. That's because of variations in software and technology. We've got more information about this in the听Why isn't sign-in available on my TV? page.听
• If you want to sign in on听more than one TV, follow the same procedure with those devices. You'll be given a code linked to that particular device. You can sign in to as many TV devices as you need.

What if I don't have a mobile, tablet or computer?

If you are required to sign in to 大象传媒 iPlayer on your TV and you don't have a second device, it is still possible to use 大象传媒 iPlayer on your TV. You'll need to have access to a telephone (this doesn't need to be a smartphone - a regular telephone will do). Minicom facilities are also available if you have a speech or hearing impairment.听

Follow these steps:听

1. Open the 大象传媒 iPlayer application on your TV.
2. On the sign in-screen, select 'I don't have a mobile or computer.'
3. Follow the on-screen instructions to get access to 大象传媒 iPlayer.

Please note this option is only available for connected TV devices.

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