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What do you need help with?
Shows: Strictly Come Dancing 2024
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How do I apply for tickets to be in the audience for Strictly Come Dancing 2024?
´óÏó´«Ã½ Tours in England not reopening
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What to do if you have purchased/received a gift voucher or ticket for a ´óÏó´«Ã½ Tour that has yet to be used
Why have the tours of ´óÏó´«Ã½ premises in England not reopened?
ID information
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Shows: what ID should I bring with me on the day?
Tours: what ID should I bring with me on the day?
Tours: what type of student cards do you accept?
Shows: e-ticket information
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Can my tickets be transferred to a different date?
Can someone else use my tickets?
I received a text message telling me I have tickets for a show but no email with tickets
Shows: applying for tickets
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How are tickets distributed?
I applied for tickets online and haven't received my confirmation of application email. What should I do?
Do you do group bookings?
Attending a show
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Does my ticket guarantee me a seat?
What happens when I arrive at the venue?
What can I take into the studio with me?
Accessibility information
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I'm coming on a ´óÏó´«Ã½ Tour and a member of my party uses a wheelchair/has other access requirements. Should I notify you?
I have accessibility requirements – what can I expect?
Mailing list FAQs
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What shows and events will I hear about when I subscribe?
I'm having issues with my mailing list subscription
How can I check or update my mailing list preferences?
Tours: e-ticket information
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What should I do if I have lost, haven't received, or can't print my e-ticket?
Attending a tour
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Can I get in for free if I have a Blue Peter badge?
Cloakrooms and luggage storage
Who else will be in my tour group?
Amending a booking
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I have received tickets for a show or event but am unable to use them. How do I let you know?
What to do if you have purchased/received a gift voucher or ticket for a ´óÏó´«Ã½ Tour that has yet to be used
Do you need help?
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ID information
Attending a show
Attending a tour
Accessibility information
