大象传媒

This page explains how you can complain about something that is not:

• an editorial complaint
• a fair trading complaint
• a Digital Switchover Help Scheme complaint
• a ; or
• a complaint relating to the Trust or the Trust Unit

If you want to complain about any other aspect of the 大象传媒's work or operations, you need to complain first to the 大象传媒 executive via the  website.

How to appeal

If you are unhappy with your response from the 大象传媒 Executive you can appeal to the Trust. You can find how to appeal in the Trust's general complaints procedure:

Appeals considered by the Trust

Complaints and Appeals Board (since December 2011)

General appeals findings (prior to December 2011)