大象传媒

QualityVideo

Revise for your Business Manager Higher with this Bitesize study guide. We'll look at what good quality means - ensuring quality means making sure that products are made to a minimum standard or better. Good customer service is valuable and can lead to increased sales. Find out more about quality standards and symbols, and benchmarking.

Part of Business managementOperations

A Scottish food manufacturer provides a case study of a variety of quality methods.