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Health Contacts

Updated: 18 August 2020

Occupational Health

The ´óÏó´«Ã½â€™s Occupational Health (OH) Services are provided by Medigold.

For the majority of your health-related queries and referrals, they can be contacted through the ´óÏó´«Ã½ HR Service Centre on:

0477 (0370 024 3477)  - option 6, then option 1

International dialling Overseas: +44 121 567 6477

Email : ´óÏó´«Ã½OccHealth@medigold-health.com

Office hours: 08.00–18.00, Mon-Fri

Workstation and Physiotherapy Helpline

Employees can call the Helpline direct themselves by phoning ´óÏó´«Ã½ HR Service centre on:

0477 (0370 024 3477) - option 6, then option 2

Office hours: 8.00-5.30pm, Mon-Fri

Travel Health

To arrange vaccinations, as well as get general travel advice, contact the number below to arrange a travel health consultation. If your query cannot be answered immediately, a specialist travel nurse will return your call between 8.00-18.00 to discuss your needs. Please let us know if you require an urgent appointment for immediate travel. 

0477 (0370 024 3477)  - option 6, then option 1 

(Overseas: +44 121 567 6477)

Office hours: 08.00–18.00 

Or Email: ´óÏó´«Ã½OccHealth@medigold-health.com

For out of hours (i.e. 18.00–08.00): Please note the out of hours team do not have access to your travel vaccination history. If vaccinations and/or malaria tablets are required, you will be advised to complete a referral form for an appointment to be arranged. Prepare early – we advise making your appointment 4 -6 weeks prior to travel if possible, as you may need a course of vaccinations.

Travel Clinic

´óÏó´«Ã½ Medigold Occupational Health & Travel Clinic in London:

3 CANDOVER STREET, LONDON, W1P 7PQ

0477 (0370 024 3477)  - option 6 then option 1 (you can download a map from the right hand panel)

Email: ´óÏó´«Ã½OccHealth@medigold-health.com

Medical Assistance Overseas

For pre-deployment reports of suitable medical facilities overseas, and for co-ordination of medevac arrangements following accidents / ill-health when on location, contact our 

  • Safety and High RiskContact details for emergencies, all safety-related teams and insurance
  • HealthContact details for occupational health, physiotherapy helpline, travel health clinics and our overseas medevac provider.
  • WorkplaceContact details for the ´óÏó´«Ã½ Workplace Service Centre and the Asbestos management team
  • Business ContinuityContact details for the Business Continuity team, BCDRT and the ´óÏó´«Ã½'s '159' service

Safety tools, guides and contacts

  • The new online tool for Risk Assessments, incidents and monitoring (NOTE: Use Google Chrome for Windows or Safari for MAC to fully access)
  • Safety Equipment StoresJust one number to call: 0844 800 8875
  • ´óÏó´«Ã½ Safety GuidelinesAccess our A-Z of safety guidelines
  • Safety Advice Line: 0370 411 0464 Email: safety@bbc.co.uk
  •  (´óÏó´«Ã½ Network only)

´óÏó´«Ã½ Security - key links:

About this site

This site describes what the ´óÏó´«Ã½ does in relation to managing its health, safety and security risks and is intended for those who work directly for the ´óÏó´«Ã½.

It is not intended to provide instruction or guidance on how third parties should manage their risks. The ´óÏó´«Ã½ cannot be held liable for how this information is interpreted or used by third parties, nor provide any assurance that adopting it would provide any measure of legal compliance. More information

Some links on this site are only accessible when connected to the ´óÏó´«Ã½ network