Human resources
The human resources department manages the people who work for the organisation. The main functional activities carried out by the human resources department are:
- recruitment and selection
- staff training
- industrial relations
- health and safety
Recruitment and selection
This is the process of finding the best people to come and work for the company.
Staff training
Training will improve staff skills and can increase quality and profits.
It is the responsibility of the human resources department to give staff the training required to enable them to provide a good quality service to customers.
Training will improve staff skills and can increase quality and profits.
Industrial relations
Supports the relationship between the A person or company that employs another individual and the An individual who works for another person or company. This includes:
- working conditions
- An official complaint against an employer or another person within the organisation
- An agreement between the employer and employee
Health and safety
A health and safety sign.
The human resources department needs to ensure that all staff work within the guidelines set out in the appropriate health and safety Laws set by the government.
A health and safety sign.